Data Protection

Jeebuz Privacy Policy – How Your Data Is Protected

Your personal data is a trust placed with us at Jeebuz. Everything about what we collect, why we collect it, and how we keep it safe is laid out here in plain language.

Last Updated: June 2026

Six Core Commitments of the Jeebuz Privacy Policy

What We Do to Keep Your Data Secure

SSL Encryption

All data transmission on Jeebuz is secured with SSL/TLS encryption. Your data cannot be read by anyone while in transit.

Never Sold to Third Parties

Jeebuz never sells your personal data to third parties. Your information belongs to you, not advertisers.

Minimal Data Collection

Jeebuz only collects the data genuinely needed to provide its services. No unnecessary information is requested.

Your Control

You have the right to view, correct, or delete your data. Submit a request to our support team at any time.

Secure Storage

All data is stored on secure, encrypted servers with multiple layers of protection against unauthorized access.

Transparency in Plain Language

The Jeebuz Privacy Policy is written in plain English so every member can understand it clearly.

1. Introduction – Your Information, Our Responsibility

Welcome to Jeebuz. This Privacy Policy ("Policy") explains how Jeebuz collects, uses, stores, and protects your personal data. By registering or using the Jeebuz website or mobile app, you agree to this Policy.

We believe privacy is a fundamental right. At Jeebuz, protecting your data is not just a legal obligation — it is an ethical one. Every piece of information in your account is held in trust, and that principle guides everything we do.

This Privacy Policy is part of Jeebuz's Terms & Conditions should be read alongside this policy. Together, both documents form your complete data protection framework.

If you have any questions, reach out to our support team at any time — you will get a straight answer without any hassle.

2. What Information We Collect

Jeebuz only collects data required to deliver its services. There are two main sources of data collection: information you provide directly, and data collected automatically through your use of the platform.

2.1 Information You Provide Directly

  • Registration details: full name, mobile number, date of birth, password
  • Identity verification documents: National ID or passport (where required)
  • Payment details: mobile banking number or bank account information (for transactions)
  • Support communications: messages you send via live chat or email

2.2 Automatically Collected Information

  • Device information: phone model, operating system, browser type
  • IP Address & Approximate Location
  • Session data: login time, pages visited, and duration of visit
  • Betting & Gaming History
  • Data Collected via Cookies & Tracking Technologies
Data Type Purpose Required?
Name & Mobile Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC Verification & Withdrawal Yes on Withdrawal
Payment Information Deposits & Withdrawals Yes for transactions
Device & IP Security & Fraud Prevention Automatic
Gaming History Service Improvement & Responsible Gaming Automatic

3. Why We Use This Information

Jeebuz never collects data without a reason. Every piece of information has a specific, legitimate purpose:

  • Service Delivery: Enabling account creation, login, betting, transactions, and gaming features
  • Identity & age verification: Ensuring only verified 18+ users access Jeebuz
  • Security & fraud prevention: Detecting suspicious activity and preventing multiple accounts
  • Support Services: Helping resolve your issues
  • Promotions & offers: Sending relevant offers based on your preferences (you can opt out at any time)
  • Service Improvement: Improving platform performance and user experience
  • Legal Obligations: Compliance with applicable laws and regulations

Jeebuz does not share your data with third parties for advertising purposes. Your information is never used to generate revenue.

4. Data Sharing – When and With Whom

Jeebuz does not sell your personal data to any third party. However, there are limited circumstances in which data may be shared:

4.1 Service Provider Partners

Only necessary data is shared with trusted partners who assist with payment processing, technical infrastructure, or support services. These partners are contractually bound to uphold Jeebuz's privacy standards.

4.2 Legal Obligations

Where required by a court order, government regulatory authority, or applicable law, Jeebuz will disclose data. In such cases, we will always share only the minimum information necessary.

4.3 Fraud & Crime Prevention

Data may be shared with relevant authorities where necessary for investigations into money laundering or fraud.

Jeebuz never sells or rents your data to advertisers, data brokers, or unrelated third parties.

5. Cookies & Tracking Technologies

Jeebuz uses cookies and similar technologies on its website and app. These help improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies We Use

  • Essential cookies: Essential for maintaining login sessions and platform security. Disabling these cookies will prevent Jeebuz from functioning properly.
  • Functional Cookies: To remember your preferences, such as language selection.
  • Analytics cookies: Used for platform improvement by understanding which features are used most.

5.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect some Jeebuz features.

Jeebuz does not use third-party advertising tracking cookies. Your browsing data is never passed to advertisers.

6. Data Security Measures

Jeebuz follows industry-leading standards to keep your data secure. Our security framework operates across multiple layers:

  • SSL/TLS Encryption: All data transmission on the website and app takes place through encrypted channels
  • Encrypted Database: Stored data is protected through encryption
  • Two-factor verification: Additional verification required for sensitive actions
  • Real-time monitoring: Automated detection of suspicious activity
  • Access Controls: Only authorized staff can access specific data
  • Regular security audits: The system is regularly tested by external experts

No digital system is 100% secure. If you suspect your account has been compromised or your data has been stolen, contact support immediately and change your password.

7. Data Retention Period

Jeebuz does not hold your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Account Information: For a defined period while the account is active and after closure, in accordance with legal requirements
  • Transaction details: For the period specified under financial laws and regulatory guidelines
  • Support contact: For a limited time after issue resolution
  • Analytics data: In anonymized form for the long term

Upon a request to close your account, Jeebuz will begin the process of deleting data that is not subject to legal retention obligations.

8. Your Data Rights

Jeebuz believes you should be in control of your own data. You have the following rights:

Right to Access Your Data

You have the right to know what information Jeebuz holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data within the limits permitted by law.

Right to Restrict Processing

You may request that we stop processing your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a portable format.

Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise any of the above rights, contact our support team. Requests are typically processed within 30 business days.

9. Protection of Minors

Jeebuz services are for users aged 18 and above only. We do not collect data from minors or encourage them to use the platform.

Date of birth is verified at registration. If a minor registers using false information, their account will be suspended and their data deleted.

If a parent or guardian suspects their child is using Jeebuz, please contact support immediately and we will act promptly.

10. Changes to the Privacy Policy

Jeebuz may update this Privacy Policy when necessary. Members will be notified of significant changes via app notification or email.

The date of any update will always be shown at the top of this page. Continued use of Jeebuz after changes take effect constitutes acceptance of the revised policy.

For significant changes, Jeebuz always aims to notify you in advance. Your protection is our priority.

11. Contact & Privacy Complaints

For any questions, complaints, or requests to exercise your rights under this Privacy Policy, please contact us using the details below:

  • Live chat: Get 24/7 support in Bengali via live chat on the Jeebuz website or app.
  • Email: [email protected] – Privacy-related requests are typically processed within 30 business days

We take every privacy concern seriously and work toward a fair resolution. Do not hesitate to reach out about any issue relating to your data.

The Jeebuz support team is trained to handle privacy-related queries. Feel free to ask any question about your data directly.

Your Data Is Safe – Join Jeebuz Today

Your privacy is protected at Jeebuz. Register with confidence and become part of Bangladesh's trusted gaming platform.

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